Returns & Refunds

Returns Policy

At Purrcolation, where we love cats & coffee, we do not offer returns or refunds except in the case of damaged goods. As all our items are printed on demand, we are unable to restock them once they have been customized to your order.

Eligibility Criteria

We only accept returns and offer refunds for items that are damaged upon arrival.

Return Procedure

If you receive a damaged item, please contact our support desk at to initiate the return process. Do not send any items without confirmation from our team.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Thank you for your understanding. We are committed to providing you with the highest quality products and service possible. If you have any further questions or concerns, please don't hesitate to reach out to us.